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Legal

Privacy Policy

Effective Date: May 14, 2026

Coltec Engineering ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have when interacting with our website and services.

1.Information We Collect

We collect information you submit directly through our forms and during the normal course of doing business with you, including your name, phone number, email address, service or project address, position of interest (for career applicants), resume, and the details of your inquiry or service request. We also automatically receive limited technical information such as IP address, browser type, device data, and general usage information when you visit our website.

2.How We Use Your Information

We use the information we collect to respond to inquiries, schedule and coordinate appointments and project work, send communications and reminders, evaluate employment applications, provide customer support, improve our website and services, and, where you have opted in, share occasional marketing or informational messages.

3.SMS / Text Messaging

By providing your mobile number and opting in, you consent to receive SMS messages from Coltec Engineering, which may include service reminders, project status updates, scheduling notifications, and \u2014 where you have opted in \u2014 occasional promotional content. Message frequency may vary based on your interaction with us. Message and data rates may apply, as charged by your wireless carrier.

4.Opt-Out

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly using the information at the bottom of this Policy. You may opt out of marketing emails by following the unsubscribe link in any email or by contacting us.

5.Data Protection & Sharing

We may share information with trusted service providers who help us operate our website, host data, deliver communications, or perform security functions, all of whom are bound by confidentiality obligations. We may also disclose information when required by law, regulation, court order, or to protect our rights, our clients, or the public.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

6.Usage Transparency

Information you provide is used only to deliver our services, communicate with you, and operate our business. We do not repurpose your data outside of the activities described in this Policy without your consent.

7.Cookies

We use cookies and similar technologies to support core site functionality, remember your preferences (such as accessibility settings), measure traffic, and improve performance and user experience. You can configure your browser to refuse cookies, though some parts of the site may not function as intended.

8.Security

We employ reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

9.Your Rights

Depending on your location, you may have rights to access, update, correct, or delete the personal information we hold about you, and to opt out of certain communications. To exercise these rights, please contact us using the information below.

10.Contact Information

If you have questions or requests regarding this Privacy Policy, please reach out:

11.Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the "Effective Date" at the top of this page. Continued use of our website and services after an update constitutes acceptance of the revised Policy.

See also our Terms & Conditions for information on service usage and SMS consent.